Privacy Policy & Disclaimer

Last updated: 22 October 2026

Privacy Policy

Who we are

West West Auckland Tilers (tilerwestauckland.co.nz) is a tiling enquiry and referral website. We help West West Auckland homeowners and businesses connect with a local tiling contractor for kitchen tiling, bathroom tiling, exterior tiling and related services.

We are not ourselves a tiling contractor. When you submit an enquiry through this website or through one of our online advertisements, your details are passed on to a local, independent tiling contractor so they can contact you directly about your project.

Information we collect

When you fill out an enquiry form on this website, or respond to one of our online lead ads, we collect:

• Your name
• Your email address
• Your phone number
• Details about your tiling job or project (e.g. the type of work, your property/site, and any information you choose to provide about your enquiry)

We do not collect payment information, and we do not knowingly collect information from anyone under the age of 18.

How we use your information

We use the information you provide to:

• Understand what tiling service you’re enquiring about
• Pass your enquiry on to a local, independent tiling contractor so they can contact you, assess your job, and provide a quote
• Respond to any direct questions you send us
• Keep basic records of enquiries for quality and follow-up purposes

We do not sell your information to third parties, and we do not use it for any purpose beyond connecting you with a tiling contractor for the service you enquired about.

Who we share your information with

Your enquiry details (name, email, phone and job details) are shared with:

• A local, independent tiling contractor — who will contact you to discuss and quote your job.
• Our form and customer communication provider (GoHighLevel / LeadConnector) — the platform we use to securely collect and route enquiry form submissions.
• Advertising platforms (such as Google) — if you reach this website through an online advertisement, the advertising platform may process technical information about your visit, in line with its own privacy policy.
• Our website hosting provider (Cloudflare) — who hosts this website and may process standard technical/traffic data as part of delivering the site to your browser.

We do not share your information with any other third party, and we do not sell your personal information.

Cookies & tracking

This website, and the online advertisements that link to it, may use cookies and similar tracking technologies (including Google Ads tags) to measure ad performance and understand how visitors use our site. You can control or disable cookies through your browser settings at any time.

Data security

We take reasonable steps to protect the personal information you provide, including using reputable third-party providers (GoHighLevel and Cloudflare) that maintain their own security standards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

How long we keep your information

We retain enquiry information for as long as reasonably necessary to fulfil the purpose it was collected for — generally, until your enquiry has been completed or closed out, unless you ask us to delete it sooner or we are required to keep it for longer by law.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is wrong. You can also ask us to delete your information, or to stop passing your details on, at any time.

To make a request, contact us using the details below. If you are not satisfied with our response, you can contact the New Zealand Office of the Privacy Commissioner.

Changes to this policy

We may update this privacy policy from time to time, for example to reflect changes in how we collect or share information. The “last updated” date at the top of this page shows when it was last revised.

Contact us

If you have any questions about this privacy policy, or want to access, correct or delete your information, you can reach us by phone on 09 884 0430 or through the enquiry form on this website.

---

Disclaimer

This is a referral website. Enquiries submitted through this site are passed to a local, independent tiling contractor. We are not a tiling contractor and do not carry out tiling work ourselves.

The content on this website is provided for general information only. We aim to keep the information up to date and correct, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of this website or the information contained on it for any purpose. Any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage, including without limitation indirect or consequential loss or damage, arising out of or in connection with the use of this website.

Images used on this website are for illustrative purposes only and may not depict the actual completed jobs, staff, or equipment of any contractor.

Through this website, you may be able to link to other websites which are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not imply a recommendation or endorsement of the views expressed within them.

Every effort is made to keep this website running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Statement of purpose

This website is a lead generation website that helps connect clients with local, independent tiling contractors and service providers. We are not a tiling or construction company ourselves, and we do not directly provide any of the services advertised on this website. We exist solely to help clients find a suitable contractor for their needs.

We do not warrant or guarantee any of the work advertised on this website or performed by the client’s chosen contractor. Any action you take based on the information on this website is strictly at your own risk. The website owner will not be liable for any losses and/or damages in connection with the use of this website.

We strongly advise clients to carefully vet any contractor before hiring them, to get multiple quotes before making a decision, and to check references and reviews.

Terms and warranties

This website is provided “as is” without any representations or warranties, express or implied. Without limiting the above, the website owner does not warrant that this website will be constantly available, or available at all, or that the information on this website is complete, true, accurate, and non-misleading. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, building, or contractual matter, you should consult a suitably qualified professional.

Limitation of liability

The website owner shall not be liable to you (whether under the law of contract, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: to the extent that this website is provided free of charge; for any indirect, special, or consequential loss; for any damage to property; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations apply even if the website owner has been expressly advised of the potential loss.

By using this website, you agree that the exclusions and limitations of liability set out in this disclaimer are reasonable. If you do not think they are reasonable, you must not use this website. If any provision of this disclaimer is found to be unenforceable under applicable law, this will not affect the enforceability of the other provisions.

Links and changes

The website owner has not reviewed all sites linked to this website and is not responsible for the content of any such linked site. The website owner may revise this privacy policy and disclaimer at any time without prior notice. By using this website, you agree to be bound by the then-current version.